A conceptual model toward a flexible GSS coordination structure

Though many GSS research findings suggest the benefits of restricting group interaction to GSS-prescribed procedures and rules, called a coordination structure, these findings cannot be generalized for all situations of group interaction supports with GSS. There are also many studies that argue for a flexible coordination structure to overcome the negative effects of restrictive coordination. Flexibility in a coordination structure is more significant in supporting asynchronously interacting distributed groups because interacting is only through Computer-Mediated Communication Systems, and takes place anytime and anywhere. In this study, the concept of restricitveness of a coordination structure is reviewed, and a conceptual model is developed to describe how restrictiveness is determined, and affect group performance. The study recommends that a more flexible coordination structure be appropriate for asynchronously interacting distributed group.